Can we make different default assignee depends upon the issue type ?

Venkatesh January 6, 2022

Hello Team,

As of what I know was default assignee can be set with Project Lead in user and roles at Project Level.

Can we differentiate the default assignee depends on the Selected Issue type.

I Found one script on Adaptavist websie: https://scriptrunner.adaptavist.com/5.3.0/jira/recipes/behaviours/setting-default-fields.html

But It is not working as expected.

if it possible through behavior , Could you please provide the script as well. I 

 

Thanks in Advance,

Venkatesh

2 answers

1 accepted

3 votes
Answer accepted
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 6, 2022

The post function solution works ‘per-workflow’ so if you have different workflows per-Issuetype then that is an option. However, having multiple workflows can be a bit of a maintenance challenge. 

Another option would be to use automation leave all issues unassigned initially and then use automation to set the assignee based on the issue type that was created.

trigger - issue created

condition - if/else block inspecting issue type

action - edit issues and set assignee.

 

IMO, Automation would be the better option.

Venkatesh January 6, 2022

Thanks Jack Brickey

1 vote
Venkatesh January 6, 2022

Suggest an answer

Log in or Sign up to answer