Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Can we install jira data center on System user rather then Root User

I have VPS Server, But i Dont have the Root Access for the same.

Can i Install Jira Data Center on System User. Right Now I can't use SUDO command  because i dont have root user access.

1 answer

1 accepted

1 vote
Answer accepted
Rilwan Ahmed Community Leader Aug 21, 2022

Hi @Shubham Vishwmabhar

When you install Jira, a dedicated user "jira" is created and the system uses that user for all activities like start, stop, write etc.

If you don't have sudo access, then you cannot start/stop the process. Ask your Linux admin to grant you sudo access to jira user OR you need sudo access to root and then you can sudo to jira user. 

Please note:
When the JIRA Binary Installer creates a new JIRA instance, if the 
jira user already exists, a new user is created. This may be undesirable causing the wrong user to run JIRA. The JIRA Binary installer automatically creates users in a sequential format, for example, jira1jira2jira3 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

An update on Jira Software customer feedback – June 2022

Hello Atlassian Community! Feedback from customers like you has helped us shape and improve Jira Software. As Head of Product, Jira Software, I wanted to take this opportunity to share an update on...

4,964 views 18 31
Read article

Atlassian Community Events