I am on the site admin for a customer on Jira. When I went to the cog (literally) yesterday, I saw what you see in pic 1. I logged in today and now see what you see in Pic 2. And Pic 3 shows that yes, I am indeed a site admin and I belong to all the admin groups. What happened?
A site admin is responsible for managing users and groups and granting access. (as shown in picture 3) On its own, it doesn't provide you with product access
So, you had Jira Admin and Site Admin permissions (as shown in picture 2), but you now have site admin rights only. It looks like you need to add yourself back into a jira admin group
Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...
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