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Can't create new board

I am in ORG_ADMIN role, but when trying to create new Kanban board that includes from one or more projects and location is another project I get no permissions error. 


  • You do not have permission to share. All shares are invalid.
  • The user 'User' does not have permission to share. The owner has not been changed.


Under Global PermissionsShare dashboards and filters jira-software-users and jira-administrators are listed.

2 answers

2 accepted

1 vote
Answer accepted

Managed to solve it myself. It turned out that for doing what I wanted had to also be in Jira Administrators role. With that I can also see groups under grant permissions. Just ORG_ADMIN isn't enough.

1 vote
Answer accepted
John M Funk Community Leader Jun 07, 2022

Hi Martin - Welcome to the Atlassian Community!

Org Admins are not the same as Jira Admins. The Global Permissions are probably referring to Jira Administrators. 

Hi John

I had Jira Administrators role before but still got same error. 
Also when trying to Grant Permission under Global Permissions we only have public option in Group.

John M Funk Community Leader Jun 07, 2022

Have you been able to share other things?  Are you possibly trying to share a Filter that uses a project that you do not have permissions to? 

Or are you trying to share with a group, but you are not in the group? 

In other words, can you give some more details of the exact steps you are trying? 

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