Can not add users

I have 8 users left in Jira Software. When I try to add 5, I get an error saying "you have reached the maximum number"

Why is this happening if I have 8 left?

2 answers

1 vote

How have you determined that you have 8 unused licenses?

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I figured out the issue was that I had enough Jira licenses but not enough Confluence. Was able to add after I removed Confluence from their user profile.

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Like • Trudy Claspill likes this

0 votes

Hello @Diane Mascart-McKeon

Have you tried adding user by user?

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Can not add users

2 answers

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