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Can a user be permanently active in JIRA project

users in my projects are getting deactivated in 13 weeks due to non usage, can we make them permanently active in the projects under JIRA software

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Hi @Rizwan Shaikh , welcome to the community.

To be honest I have never seen any user automatically being deactivated. So your post is leaving me scratching my head a bit. It could be that there’s some new feature that I am not yet aware of. Cloud changes rapidly. However I wonder if you have any add-on application that might be contributing to this?

To be clear when you say they are deactivated where are you seeing this? Is this under the admin section user management?

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