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Can I add image on email?

Hello,

 

I also want a picture of the agent in the email when he replies to the user. is that possible?
I have already posted a picture on the profile but it does not arrive in the email.
I think of this as in the pictures below

 

Screenshot_1.png

1 answer

0 votes
Brant Schroeder Community Leader Apr 28, 2021

@Marijana Nikolic 

This feature has not been added to Jira Service Management.  I believe it is similar to this feature request, I would suggest voting for it.

https://jira.atlassian.com/browse/JSDCLOUD-1515

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