You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
Is it possible to import the requestType with a CSV import to a Service project so the customer submission form is viewable?
I tried this route: https://community.atlassian.com/t5/Jira-Service-Management-articles/CSV-Import-of-Request-Types/ba-p/2019410 but it doesn't seem to work for Datacenter as I simply get null as a result.
I tried adding the Request Type custom field to the screen, but none of the fields we have are a system field and the only two options didn't populate the Request Type field as part of the Service project.