CSS fail to load on JIRA

[Deleted user]

[Shannon Spaniol]

Hello Muralidhar,

Welcome to Community! Nice to meet you.

Could you tell us if your instance is behind a firewall or proxy? If you were to bypass the proxy, does the CSS load? 

Regards,

Shannon

[Deleted user]

Hey Shannon, 

Nice meeting you.

I am not behind any proxy. when I 'Hard reload and empty cache' it works. This happens only on chrome. Using incognito or different browser works.

[Shannon Spaniol]

Muralidhar,

Thank you so much for providing that information! That really helps.

It means there's some add-on or cache that is causing your CSS not to load.

First, you can try clearing your cache and see if that helps the problem. If not, I would recommend disabling your add-ons in Chrome, turning them on one at a time until the CSS breaks. 

Give that a try and let me know how it goes!

Regards,

Shannon