Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Bug - unable to delete or edit the name of a column

I'm unable to delete or edit the name of my columns in Jira, I get this error message:

 

I have admin access, also my teammate tried the same thing and it didn't work

 

 

 

a.2020-11-20 at 15.32.png

1 answer

0 votes
John Funk Community Leader Nov 20, 2020

Hi Rupert - Welcome to the Atlassian Community!

Sometimes this is just a temporary thing. I would give it a little while and then try again. Maybe even disconnect and reconnect. 

Is it just one column? Or all of them? Can you edit columns on other boards? 

Hey John, yes this is happening to all columns and it's been persistent for weeks

I can't edit any columns 

John Funk Community Leader Nov 20, 2020

You should definitely open a Support Ticket with Atlassian:

https://support.atlassian.com/contact/#/

Thanks, John, we are doing so. I didn't send it originally as I didn't see the option available to me. It turns out, only admins of the whole of Jira can submit support tickets. This makes no sense to me, I'm the admin of the project, I should be able to submit a technical issue to support.

Like John Funk likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

7,104 views 8 28
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you