Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Browser crash when viewing Jira issues in their own browser tab

We recently moved our Jira environment (v7.13.3) to a new datacenter and undockerized our app as part of that process. After the move, we are experiencing long running scripts that eventually crash browser tabs - regardless of browser (IE v11.0.180 , Firefox v74.0 and Chrome v81.0.4044.129)

There doesn’t seem to be an issue when navigating around boards or executing a filter. If viewing a board and clicking on an issue to show in the preview window on the right, you can edit fields there with no problem. But, when opening that issue in a new tab to make edits.

We noticed a conflict with JSU so we uninstalled and did a restart this evening. Below is the error we saw in the logs:

 

2020-04-30 21:11:00,971 http-nio-8081-exec-5 ERROR overlocn 1271x1093x1 13aklcb XX.XX.XXX.XX.XXX.X.X.X/rest/gadget/1.0/stats/generate [c.a.plugin.servlet.DefaultServletModuleManager] Unable to create new reference LazyLoadedFilterReference{descriptor=pc2dfree:rest-common-resources-filter (Provides common REST resources.), filterConfig=com.atlassian.plugin.servlet.filter.PluginFilterConfig@78afaa94}
com.atlassian.util.concurrent.LazyReference$InitializationException: com.sun.jersey.api.container.ContainerException: The ResourceConfig instance does not contain any root resource classes.
        at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)
        at com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:112)
        at com.atlassian.plugin.servlet.DefaultServletModuleManager.getInstance(DefaultServletModuleManager.java:447)
        at com.atlassian.plugin.servlet.DefaultServletModuleManager.getFilter(DefaultServletModuleManager.java:440)
        at com.atlassian.plugin.servlet.DefaultServletModuleManager.getFilters(DefaultServletModuleManager.java:300)

1 answer

0 votes
Vikas Pandey Atlassian Team Jun 26, 2021

Do you see additional 

atlassian-jira/WEB-INF/atlassian-bundled-plugins/jira-gadgets-plugin-****.jar in there?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
TAGS
Community showcase
Published in Bamboo

Bamboo Data Center Apps Program coming soon

G’day Bamboo customers, As we approach GA for Bamboo Data Center , we would like to inform you that the Data Center Apps Program for Bamboo starts this quarter. How long does it take? We are g...

69 views 0 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you