Board and backlog in JIRA keep on loading

[Hazel Dehing]

Do you guys experience this right now? I can't view my tickets as of the moment :( 

[Ste Wright]

Hi @Hazel Dehing 

No active incident is being reported, according to https://jira-software.status.atlassian.com/

I'm also not seeing an issue on my instance. I'd check...

• Is this happening for all boards/projects, or just this one?
• If there are other users on the instance, is it happening for them?
• Can you refresh your internet connection - if your connection is running slow, so can Jira? Perhaps try from your mobile hotspot?
• Try a different browser, and see if it remains a problem
• The Board isn't too full. Sometimes if a Board contains a huge number of issues (1000s) it can run slow. Is this the case for you? If it is, try creating another board with a filtered list of issues, and see if the problem persists.

Let us know how it goes!

Ste

[karl]

not related