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Board and backlog in JIRA keep on loading

Edited
Hazel Dehing
Hazel Dehing
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Nov 19, 2023

Do you guys experience this right now? I can't view my tickets as of the moment :( Screenshot 2023-11-20 095255.png

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Stephen Wright _Elabor8_
Stephen Wright _Elabor8_
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Nov 19, 2023

Hi @Hazel Dehing 

No active incident is being reported, according to https://jira-software.status.atlassian.com/

I'm also not seeing an issue on my instance. I'd check...

  • Is this happening for all boards/projects, or just this one?
  • If there are other users on the instance, is it happening for them?
  • Can you refresh your internet connection - if your connection is running slow, so can Jira? Perhaps try from your mobile hotspot?
  • Try a different browser, and see if it remains a problem
  • The Board isn't too full. Sometimes if a Board contains a huge number of issues (1000s) it can run slow. Is this the case for you? If it is, try creating another board with a filtered list of issues, and see if the problem persists.

Let us know how it goes!

Ste

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