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Avartar set up is not working

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Dear team,


Avartar in profile setting is not working properly.

I tried new picture in avartar, but  when i press confirm, nothing happen.


it is happening for other person too

2 answers

0 votes
Fadoua Community Leader Mar 28, 2019

@Min Kim 

I noticed that in my JIRA Server 7.14.0

Are you a jira cloud? Server? If server what version?



0 votes
Antoine Berry Community Leader Mar 29, 2019


I have had the same issues with Internet Explorer. Try using Firefox or Chrome instead.

Or maybe jira is just not able to contain that much handsomeness. :)

Payne Community Leader Mar 29, 2019

Further, I have found that only JPG avatars fail to display in IE; PNG versions display fine.

Fadoua Community Leader Mar 30, 2019

@Payneand @Antoine Berry  I never use IE. This is happening in Chrome and FireFox.

Antoine Berry Community Leader Apr 01, 2019

The issue was fixed when I used Firefox, I guess I got lucky. How can someone use Jira without an avatar ? 

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