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Avartar set up is not working

Min Kim
Min Kim March 28, 2019

이미지 10.png

 

Dear team,

 

Avartar in profile setting is not working properly.

I tried new picture in avartar, but  when i press confirm, nothing happen.

 

it is happening for other person too

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Antoine Berry
Antoine Berry
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March 29, 2019

Hi,

I have had the same issues with Internet Explorer. Try using Firefox or Chrome instead.

Or maybe jira is just not able to contain that much handsomeness. :)

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Payne
Payne
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March 29, 2019

Further, I have found that only JPG avatars fail to display in IE; PNG versions display fine.

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Fadoua
Fadoua
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March 30, 2019

@Payneand @Antoine Berry  I never use IE. This is happening in Chrome and FireFox.

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Antoine Berry
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April 1, 2019

The issue was fixed when I used Firefox, I guess I got lucky. How can someone use Jira without an avatar ? 

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Fadoua
Fadoua
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March 28, 2019

@Min Kim 

I noticed that in my JIRA Server 7.14.0

Are you a jira cloud? Server? If server what version?

Best,

Fadoua

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