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Automation

NTAMEN NTANMI luc landry
NTAMEN NTANMI luc landry April 13, 2023

hello team I would like to retrieve the transition date of a ticket to fill in a date type field how do i go about it please? 

 

thanks

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Trudy Claspill
Trudy Claspill
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April 13, 2023

Hello @NTAMEN NTANMI luc landry 

You have set the title on your post as "Automation". Are you trying to get the information as part of an Automation Rule?

Please provide more information about your use case, and show us your Automation Rule if that is what you are using.

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Trudy Claspill
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
April 19, 2023

Hello @NTAMEN NTANMI luc landry 

Are you still needing help with this? If so can you provide more information?

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