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Automation to update a subtask custom field when status changes

Hi,

This is my first attempt to automation in Jira and I have been trying to figure out this seemingly simple automation, but can't make it work.

Here is what I need it to do:

When the status of a subtask (and any other issue type) changes from Open to In Progress

Then change value of custom field "Health" to Green.

 

My rules currently look like this:

Automation1.PNGAutomation2.PNG

What am I missing?

3 answers

That is so weird. It suddenly started working! There was nothing in Audit log when I tested it yesterday and this morning there was a bunch! There must have been a delay in publishing the rule?

Thank you for your responses!

0 votes
John Funk Community Leader Aug 23, 2022

Hi Karin,

What is not working with it? Do you get an error? Does it not fire? What does the Audit Log say?

John Funk Community Leader Aug 25, 2022

Great - glad it is working for you now!

0 votes
Mark Segall Community Leader Aug 23, 2022

HI @Karin Zimprich - On the surface nothing looks wrong.  Can you please share a screen shot of the audit log for that rule?

It's working now. There was nothing in the log when at the end of the day even though I tested it several times. When I checked the next day the log was filled with events! Maybe there was a delay in publishing...

Thanks for everyones help!

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