Automation to update a subtask custom field when status changes

[Karin Schultz]

Hi,

This is my first attempt to automation in Jira and I have been trying to figure out this seemingly simple automation, but can't make it work.

Here is what I need it to do:

When the status of a subtask (and any other issue type) changes from Open to In Progress

Then change value of custom field "Health" to Green.

My rules currently look like this:

What am I missing?

[Karin Schultz]

That is so weird. It suddenly started working! There was nothing in Audit log when I tested it yesterday and this morning there was a bunch! There must have been a delay in publishing the rule?

Thank you for your responses!

[John Funk]

Hi Karin,

What is not working with it? Do you get an error? Does it not fire? What does the Audit Log say?

[John Funk]

Great - glad it is working for you now!

[Mark Segall]

HI @Karin Schultz - On the surface nothing looks wrong.  Can you please share a screen shot of the audit log for that rule?

[Karin Schultz]

It's working now. There was nothing in the log when at the end of the day even though I tested it several times. When I checked the next day the log was filled with events! Maybe there was a delay in publishing...

Thanks for everyones help!