Automation rule triggered by issue #1 - creates and links issue #2 - get issue #2's data ??

[jamie_gordon]

Hello, 

Here's my rule:

--Trigger - Issue #1 Created

--Edit fields on issue #1

--Create Issue #2 with a link to Issue #1 (trigger issue)

--Add Issue #2's ID to a Parameter <---- HOW DO I DO THIS???

--Add a comment to Issue #1 Saying "This ticket has been linked to {{createdTicket.id}} - Click here to open {{createdticket.URL}}". 

How do it grab the context from the created ticket (Issue #2) in the automation's scope so I can use the data? 

Thanks for any assistance. 

Jamie

[Bill Sheboy · Accepted solution]

Hi @jamie_gordon 

There is a smart value to refer to the most recently created issue or multiple if you create several: {{createdIssue}} and {{createdIssues}}

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--createdIssue--

And so you can use {{createdIssue.key}} for your scenario.

Also please note: when using the Issue Created trigger, that can fire faster than the data is available to the rule.  So it is a good idea to add a Re-fetch Issue action after the trigger, and before any next steps.  That will slow down the rule and reload the data before proceeding.  So, something like this:

• trigger: issue created
• action: re-fetch issue
• ...continue with your rule steps

Kind regards,
Bill

[jamie_gordon]

Beautiful. Works like a champ. 

Thanks so much 

Jamie