You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
Hi,
I have created 2 JIRA automation rules and only 1 is working.
1st rule is to create a "Testing" task whenever an issue is transitioned to "QA Testing" status.
2nd rule is when the "Testing" task is created, it will create subtasks.
However, the 2nd rule is not working. I have tried to manually create a "Testing" task and it works.
Please advice.
Thank you in advance!
The way you describe your rules, the actions of Rule 1 are intended to trigger Rule 2. Is this correct?
If so, look at Rule 2's details and ensure you check the box to "Allow rule trigger". That will allow the one rule to fire the other.
When it is not checked, there is code to prevent one rule rapidly firing another, and so causing a loopback situation and run-away triggering.
Best regards,
Bill
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Check your workflow Post-function for the "Create issue" transition and ensure that the "Fire a generic event which can be processed by the listener" is available there.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Yohriza,
Can you share the rule that you have created and what is not working about it?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi John,
Thank you for responding.
Rule 2 is not triggered because it is dependent on Rule 1.
It worked when I allowed it to be triggered by another rule.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.