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Automation rule finding some words in the description and creating a new request.
4 answers
2 accepted
Juan Carlos Vera
Rising Star 
Mar 21, 2023 Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Juan Carlos Vera
Rising Star
Mar 20, 2023 Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Mikael Sandberg
Community Leader 
Mar 20, 2023 Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Hi @Laura Rodriguez,
Welcome to Atlassian Community!
The automation should be fairly easy to create, something like this would do it:
Trudy Claspill
Community Leader
Mar 20, 2023 Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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