Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,361,819
Community Members
 
Community Events
168
Community Groups

Automation for deleted issue

Hi everybody!

We've automation triggers from issues to send data to our data lake.

One of automation is issue deleted, but when this automation runs another line is created in our database, but I can't identify some information about this issue was deleted, and when some team are quering the data this issue ends up being counted along with the others issues.

 

Does anyone knows how can I identify issues deleted?

1 answer

2 votes
Alex Koxaras Community Leader Sep 23, 2022

Hi @Kelvin Sousa and welcome to the community, 

What kind of information you need about deleted issues. Once they are deleted, they are gone for good.

Hi @Alex Koxaras , thanks!!!

When the issue is deleted and the automation for issue deleted runs, I receive the event in our data lake, but this new data we'd not been able to identify some information that show us that this data means that has been deleted on Jira.


We have a lot of Jira projects on our company, and some projects are big.


case of example:

 

In June 22, we receive a lot of data cames with the automation, and when I count distinct keys we have 4k.

But 70 keys have been deleted in Jira.

Automation doesn't delete this issues in our datalake, automation send an event, but this new data we'd not been able to identify some information that show us that this data means that has been deleted on Jira.

 

And when the final user querying the data they can do a false positive, coz they didn't know which key is deleted.

Alex Koxaras Community Leader Sep 23, 2022

What kind of automation you are using to send data to your lake? If you use Jira automation, you could send smart values from the deleted issue:

{{issue.key}} // {{issue.summary}} // {issue.assignee}}

Smart values here.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
Community showcase
Published in Jira Software

An update on Jira Software customer feedback – June 2022

Hello Atlassian Community! Feedback from customers like you has helped us shape and improve Jira Software. As Head of Product, Jira Software, I wanted to take this opportunity to share an update on...

5,084 views 18 32
Read article

Atlassian Community Events