Automation - add a value to a field instead of overwritig it with a new one

[Tomáš Vojvoda]

Hello,

So far I have been unable to find an answer to my problem, where I want in an automation rule to be able to actually edit a field, instead of overwriting it(which is what the "edit field" function does)

I want to add a new organization to Organizations field while leaving any organizations that are there intact.
If I use "Edit field" my options are only to "set value" which means change the value to something new, disregarding it's current value.

Any help is appreciated.
Tomas

[Jack Brickey]

Hi @Tomáš Vojvoda ,

can you try the following JSON example within the Edit action

{
"update": {
"customfield_xxxxxx" : [
{
"add": {
"value":"new-value"
}
}
]
}
}

 Replace the bold values.

[Tomáš Vojvoda]

Thanks Jack, I will try that.

[Tomáš Vojvoda]

For some reason this page is preventing me to write  respons as I would have wanted, so i try just words:

It did not work out, I have used Organizations field and a value "use reporter's email domain" and it returns error that it expects a number... which is weird. Why would it expect  a number?

Any ideas?

Tom

[Jack Brickey]

Please provide screenshots of you rule details.