Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Automation Rule In Jira

Need to write a automation rule when we move the transition from one status to another status the mail notification should be triggered to the reporting Manager and once he replied through email approved then the transaction should be moved to the next status

1 answer

You can automate the rule for sending an email to the reporting manager whenever an issue is transitioned, however, there is no functionality to configure a trigger upon receiving an email.

You will have to use an add-on such as Email This Issue or Enterprise Email Handler for Jira for handling incoming emails.

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Trello

🏊‍♀️ Atlympic Event: Trello

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

119 views 1 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you