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Automation Multi-user picker emailAddress field is not showing Edited

sasha I'm New Here Nov 20, 2020

Im using next gen project


According to

{{#issue.customfield_11164}}{{displayName}} ({{emailAddress}}) {{/}}

should work and log displayName and emailAddress, but only displayName shows up for me.

customfield_11164 is a multi user select field that is restricted to a single person


When I hit /rest/api/2/issue/CS-486?expand=names

emailAddress is there


Please help

Thank you in advance

1 answer

0 votes

Hi @sasha 

This is a multi-user select field?

What is the wider context of this rule? Sometimes it can be easier to replicate the rule / setup to try and find the solution :)


I have a custom multi-user select field that is restricted to one person.

On a transition I want to send an email to the selected user, but I cant get the email to show, displayName yes, accounted, but not emailAddress


Thank you in advance

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