Automation Labels Disappeared

Mathew Lederman
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March 7, 2024

We had 200+ labels for Project Automation last week and this week they're simply gone at the project and global level. We haven't upgraded our instance. Any ideas on what happened and/or how to recover the labels?

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Bill Sheboy
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March 7, 2024

Hi @Mathew Lederman 

I checked the public backlog and release notes and did not see this symptom noted.  You may want to work with your Jira admin to check with the Atlassian support team on this one: https://support.atlassian.com/contact/#/

Kind regards,
Bill

Mathew Lederman
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March 7, 2024

@Bill Sheboy appreciate the direction. I am the admin, so I'll reach out to Atlassian support. Just wasn't sure if anybody here had run into the issue before.

Thanks,

Mathew

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karim -Atlassway-
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 7, 2024

Hi @Mathew Lederman ,

 

Using Colored Label Manager you can restore them .

Visualize your labels with at-a-glance quickness to save time and avoid mistake - Make your issues more colorful

Allow your team to define their labels, cleanup and organize them quickly with bulk powerful functionality .

media2 v2.png

Karim 

Atlassway Team

Bill Sheboy
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March 7, 2024

Hi @karim -Atlassway- 

This question is about the labels for automation rules, not issue labels.

Kind regards,
Bill

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Mikael Sandberg
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March 7, 2024

@karim -Atlassway-  And just to add, the question is for Data Center, which your app is not supporting.

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DEPLOYMENT TYPE
SERVER
VERSION
9.14.15
TAGS
AUG Leaders

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