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Automation: Copy custom field to Reporter

I'm attempting to create an automation to set the reporter from a custom field.


My custom field is called: "Walker Up Reporter"

The URL is:!default.jspa?id=15878

Screenshot 2021-02-18 at 18.18.04.png


The following is my attempt but it's not working as expected, would someone be kinda enough to help?

Screenshot 2021-02-18 at 18.20.29.png


2 answers

1 accepted

0 votes
Answer accepted
John Funk Community Leader Feb 18, 2021

Hi @Chi Yong La  - when you are selecting the Reporter field, click on the 3 dots and select Copy from

Then see if your Walker Up field shows up there. 

Regardless, take out the word fields in your code. So just {{issue.customfield_15878}}

@John Funk That was too easy - thank you!

Like John Funk likes this

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