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I have 3 different projects -
- Development project
- Configuration project
- Client project
Ordinarily a ticket on the client project will also have a linked ticket on one of the other 2 projects.
For example - the client requires some development work, so a development ticket is created to track that work.
Is it possible, that when the development ticket is "Done", then this either -
a) leaves a comment on the linked project ticket, confirming the development is done, or
b) changes the status of the linked project ticket - for ease of seeing the development work is done.
Is this doable? and what is the best approach for this?
Hi @Chris Turpin and welcome to the community!
Yes this is possible and if your desired goal is option b, it would look like this:
Thanks for your response - ill look to implement this. Ill let you know if i have any further questions.
On the other option - leaving an automated comment on the ticket, is this also possible? If so, how would you do this?
Thanks in advance.