does anyone have a way to automate the creation of a jira ticket from a slack message and only a slack message? no typing, no buttons.
i had an idea if a message came through in slack from a customer regarding certain keywords that the bot could pick up (Ex: problem with ____ email) and make their message a ticket with predefined parameters (Ex: medium priority, assign to automatic, etc). does anyone have any resources i could look at to get this accomplished?
thank you :)
Look at this posts, maybe can help you
My team's just released an app called Workflow Steps for Jira, that lets you create Jira tickets from Slack with an emoji reaction on a Slack message:
It requires a tiny bit of setup in Slack's Workflow Builder but then it's very straightforward and convenient, we've got good feedback so far :)
Let me know if this can help?
Hello Community! We thoroughly enjoyed this just-for-fun conversation in the Jira Admin Group about what it's like to be a Jira Admin. For #JiraJuly, our talented designers created these graphics t...
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