Auto refresh interval in Jira gadgets leads to performance issues

[keerthi]

Hi Team,

I am facing performance issues in Jira due to enabling auto refresh interval in gadgets by Jira users which leads to a huge loads in Jira.

So to avoid this, I have updated the Jira database with the below query :

update gadgetuserpreference set userprefvalue='false' where userprefkey='refresh'

Once the database is updated with this query, from then the refresh interval is successfully taking the recent updated value, but once the user edit the gadget and click on save, then the refresh interval is reverting back to 15 mins.

Is there any other table still needs to be get updated or Is there a way to disable auto refresh interval in Jira gadgets permanently.

Thanks In Advance,

Keerthi Uppala.

[Pedro Felgueiras]

Hi @keerthi 

You can modify the refresh values for all the gedgest. please use this documentation for that https://confluence.atlassian.com/jirakb/modifying-gadgets-refresh-interval-308609553.html

If you only leave the option false, the users can't set the option to 15 minutes. 

Hope it will help