Missed Team ’24? Catch up on announcements here.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Authentication error in Confluence after getting Jira & Confluence licenses

Adriana Echauri
Adriana Echauri
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
August 26, 2019

Testing Jira and Confluence was OK on our Server. 

Once we bought Jira and Confluence licenses, we have no problems working with Jira, but we can't work on Confluence due to an authentication error that we cannot resolve.

Active Directory is used for authentication. 

Answer
Watch
Like Be the first to like this
346 views

1 answer

0 votes
Suhas P
Suhas P
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
August 26, 2019

Are you able to connect to AD server from Confluence server? Is a quick test in LDAP configuration going successful? Check if AD server and port are accessible from Confluence Application server by telnet.

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events