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Actually we are not able to see our attachment section when we open Tickets in Chrome. If we open it in Safari / Firefox, the Section is shown.
So it is not an administrational Issue I guess.
What is also interesting.
When I write a comment into this Ticket and save this comment, the section ist shown again. - After relaoding the Ticket the section is gone again.
Any good ideas?
It might be an issue with extensions that are causing it. Maybe try it with Incognito mode in Chrome and see if it shows up. And/or remove all of the extensions and see what happens.
I would go ahead and open a support ticket with Atlassian to see if they can help. Please post the resolution back here so it will help future readers of the post. Good Luck!