You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hello, I made a backup in one cloud instance and imported it to another one, but I struggle with the behavior when there's no preview of media files in the issues, however they are attached. I followed the tips to divide the backup into two parts - xmls and attachements, and the backup wasn't so big, just about 5 GB.
I saw another tickets like this where people discuss the same issue but I am not sure if this is my case, maybe there's something special to do with the import?
Hi @Pavel Kolmagortsev and welcome,
it seems that you are experiencing a know bug (https://jira.atlassian.com/browse/CLOUD-11571). Please apply suggested workaround and vote and watch that bug in order to keep you up to date about progress.
Hope this helps,
Fabio
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.