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Admin unable to login as another user with Basic permissions

I'm trying to login as another user but I'm getting an error message. I'm an admin and the user has trusted user permissions. The user had site access removed becasue they are no longer employeed with the company but they created and own a lot of boards and other projects on the site. In order to transfer ownership of some of these items I grated access to the user again but when I attempted to log on as this user I received the error message below. 

The requested resource could not be found.

Can anyone help me out with this? 

 

1 answer

0 votes

Hello @Ashley Swearingen 

Take a look at this post where the same problem was discussed.

https://community.atlassian.com/t5/Jira-Software-questions/Resource-not-found/qaq-p/1580286

Let us know if those solutions address your issue.

@Trudy Claspill Got it to work! Thank you

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