Admin permission

[Ben Goh]

Dear Jira support,

I created this free single user Jira account to track my projects activities, I am definitely the admin for my Jira account, but I keep getting the permission issue below when trying to do administrative activities to achieve my old projects.

Please help.

Ben Goh

Error message below:

You need permission

Request access from your administrator.

[Nic Brough -Adaptavist- · Accepted solution]

I think you've said "achieve" when you mean "archive".

The free plan does not enable project archiving, that's why you don't have permission.

[Ben Goh]

Noted, thanks for reply 

[Monika Rani · Accepted solution]

Hello @Ben Goh Welcome to the Atlassian Community!

What are the permissions of the old projects where you are trying to do activities? You need to check the permissions of your old projects.

You can go to project->project setting->permissions

[Ben Goh]

Hi Monika

I have got an old project that is completed, and now I want to move it to project achieve for future reference. 

But achieving old projects mean I need to have admin access, but it is strange that I do not have admin access to all access to Jira.

I also cannot find the project permission that you mentioned in your reply above, can you check into my account setting? thanks.

Ben 

[John Funk]

Hi Ben - I believe archiving projects is only available with the Jira Premium subscription. 

[Nic Brough -Adaptavist-]

Same answer - talk to your admins about being added as another admin.