Hello @AbdurRahaman Shah
Welcome to the community.
Are you working with a Team Managed or a Company Managed project? The reference in the previous response is relevant to Company Managed projects, and assumes you have already created the custom field.
This article is relevant for a Team Managed project.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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