Access Filter and Boards from deleted user

[Stefan Wienströer]

How can I edit filter or boards from a deleted user?

Our project manager has left the company and the filter he created are not editable anymore.

I have administration access to Jira.

[Tessa Tuteleers · Accepted solution]

Hi @Stefan Wienströer ,

welcome to the community!

As an administrator, you can administer shared filters as described here.
Private filters can only be accessed by the user itself, but as site admin you can work arund this:

• Go to User Management and find the user (owner of filter / boards)
• Make them active again
• Select "Log in as User" in the upper right corner

Then you can change ownership of the filters / boards and deactivate the user for good.

Hope this helps

• Tessa

[Stefan Wienströer]

Great, thanks a lot!

[Fernanda Alexa Noé Zendejas]

What happens if the user was deleted not inactive?

[Sara Creenan (M&T) · Accepted solution]

You can change the ownership on the backend for both filters and dashboards. Go to settings -> System  and it is under shared items.