A docx attachment is getting an error when selected on a Jira Agile board, why?

When I select a bug on a JIRA Agile board, an exception is thrown indicating an attachment issue.  I delected a .docx attachment from the issue and all is well.  Why are docx attachments not supported ?  Can I support them?

1 answer

Hi David, 

Yes, this bug was introduced on the system on the last release of updates on JIRA (last Sunday). There was a bug report open for this: GSH-11412. Though the fix was already released. If you are still facing this problem, please raise a ticket on Atlassian SAC (support.atlassian.com) under Atlassian OnDemand and we will gladly further investigate this problem and apply the fix for you. smile


Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Dec 10, 2018 in Confluence

Organizing your space just got easier - Page Tree Drag & Drop is here

Hi Community! I’m Elaine, Confluence Product Manager. You may have read my earlier post about page tree in space navigation sidebar. I'm excited to share another improvement that helps you organize ...

204 views 6 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you