Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to set up Jira.

I cannot understand how one goes about configuring Jira even at what should be the simplest level using the built-in features. In other words, I'm not down in the weeds trying to write scripts. I wanted to add a level of functionality to our business project by implementing the Epic issue type. That done, I created an issue in the Epic. It doesn't "link" up with the main Epic issue. As shown below, Issues in this epic is empty. Also, I am unable to show the related epic on the created issue screen with no easy way to make it visible.

Why is this confusing method of setting up this system so pervasive? I try to modify something in a project and suddenly I find I have modified some globally linked screen or whatever which affects every other project that uses it. There are no guardrails to keep you from screwing up stuff and no decent documentation to help.

I would like for someone to explain or point me to a better "tutorial" than what I've been able to find so far.

OK, rant over.

Jira Epic screen.gif

1 comment

edwin vasquez Community Leader Jan 22, 2020

Hello Danno,

Sorry to hear that you are having issues with Jira. There are some free training videos that Atlassian offers that may help you configure everything. Please visit the site below for more info.

https://training.atlassian.com/free-training-catalog?_ga=2.106274499.1150530222.1579756198-930573636.1574053760

 

Hope this answers your questions

Thanks, Edwin, I finally found the training location after I stumbled onto it from another post I was reading. I was fine until we started adding a lot of users and a bunch of projects none of which were set up correctly permission wise. That adds to the frustration of course. Hopefully, it will help.

Like edwin vasquez likes this

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Jira

Admins, notify your Jira instance of system-wide changes with the new admin announcement banner

Hi All! We’re excited to share the launch of an announcement banner that lets Jira site administrators communicate directly to their users across their  Jira Cloud instance.  ...

481 views 16 17
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you