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Team Reports - user error

Hi,

when trying to generate Team Reports and clicking on particular user to get more user details, getting an error as below. I made necessery updates on Jira apps.

 

Anyone had similar issue ? This is server version.Animation1.gif

1 comment

G subramanyam Community Leader Jul 13, 2021

Hi @Sławomir Dzimira welcome to the Atlassian community.

I had used team reports but never got that error. I would say it is not an error, but please check if that user ID is deactivated by any chance by Jira admin.

i checked it already , this is reflected to all users (all of them are active)

Like G subramanyam likes this
G subramanyam Community Leader Jul 13, 2021

Thank you for the details. At the moment I would say, your point of contacts will be your internal Jira admin and secondly the Atlassian contact team.

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