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Query to get ticket count where status is moved from resolved to closed.

Hi Team,

Please help me out with a query to get the tickets in a month for which ticket status is changed from resolved to closed.

 

Regards,

Dedeepia

1 comment

Hello @Dedeepia Chadalla

try this:

project = "project" AND status changed FROM "Resolved" TO "Closed" AFTER startOfMonth() BEFORE endOfMonth() 

Best regards,

Jakub 

Like John Funk likes this

Thanks.

One more question, Please let me know a dashboard where we can create a statistics chart with the required fields.

Go to your dashboard, click on "Add gadget" and there pick whatever chart might be useful for you. There is lot of them and it depends on what you would like to see. 

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