Creating a Feature Request Board using JIRA

[Calvin Lin]

I want to create a kanban structure board in a new project that will connect with our development project. 

This new feature request project will need to have the ability for users WITHOUT logins to create issues/requests, comment, upvote and view the board publically... Is that possible?

[Nic Brough _Adaptavist_]

It is possible to set up a project with a permission scheme that says "create issue: anyone".  The problem with doing this is that you won't know who they are, and that if you expose your Jira to the internet, you're going to get spam.

[Calvin Lin]

But they'll need the URL to access it right? That's a risk we're willing to take at this point in time. 

[Nic Brough _Adaptavist_]

Yep.

Last time I did that, it did take a couple of weeks before the spam started.

[Calvin Lin]

Thanks for the warning.

Can you help me with steps on how you go about setting a Kanban board public and allow for creating, commenting, upvoting, and searching for issues?

[Nic Brough _Adaptavist_]

You can't make your boards public, only projects.

Anonymous users will be able to create and comment on issues if you grant the "anyone" permission in the project.  They'll be able to search like everyone else, and only see issues in projects with "Browse project: anyone".

Voting won't work, it relies on knowing that an individual has voted, so they have to log in.

[MC Martinez]

Hi Nic,

Is there a way to have a JIRA Project require login via SAML so that users could effectively vote on new features they want and we know who voted/commented?

Thanks!

MC

[Steve McLeod]

@Calvin Lin did you find a way to have a public feature request board with Jira?

If not, you might want to try Feature Upvote. It does exactly what you asked: "users WITHOUT logins create issues/requests, comment, upvote and view the board publicly." It integrates with Jira, so you can post the popular feature requests directly into Jira.