As someone who is the reporter of hundreds of tickets that I don't interact with or solve myself. This watching+assignee+reporter grouping is absolutely insane.. If I want notifications to issues that I'm watching or assigned to, I'll have to receive EVERYTHING that I'm also a reporter on. For the love of god, do you even use your own product?
As this feature will probably remain, given all our messages here remains without answer, the solution I now use is rules on my email box where i automatically delete jira emails which contains specific words such as the move of a ticket from one specific status to another one. I know this is far from ideal, but it might help some of you.
(Alas, this is not optimal for the planet either, considering the pollution induced by each email)
However, for us, the issue lies more in the content (subject and body) of the email than in the trigger for sending it. Thatâs why we use JETI, which provides the possibility to create custom templates.
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More articulated thoughts here, but, does feel like another one of those times when Atlassian decides to move heaven and earth to resolve one snippet of uncontextualized feedback without understanding the product, how it's used, or the ramifications of their "fix".
Whoever is wishing on a monkey paw for Jira improvements, again, I do very much appreciate the sentiments but please stop. Team-managed projects was bad enough.
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