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picture attachments in JSM projects are not displayed. Anyone else?

Markus Ernst
Markus
Contributor
May 6, 2024

Hi all,
since this morning picture attachments in JSM projects are not displayed. It just shows "preview is created...". It is on all JSM projects. In JWM and JS projects everything is fine. Does anyone else face this issue? https://status.atlassian.com/ does not mention anything. Support ticket already created. Just wanted to check if somebody else is facing the problem. Thanks

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Dirk Ronsmans
Dirk Ronsmans
Community Leader
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May 6, 2024

Looks like it was an issue but should now be resolved:

https://jira-service-management.status.atlassian.com/incidents/1qp0842zhtq6

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Dirk Ronsmans
Dirk Ronsmans
Community Leader
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May 6, 2024

Hey @Markus Ernst ,

I think this might be a broader issue since other members here are also posting about it.

eg. https://community.atlassian.com/t5/Jira-questions/Images-failing-to-load/qaq-p/2689488

I suggest awaiting the feedback from your Support ticket.

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