Missed Team ’24? Catch up on announcements here.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Images failing to load

Angelina Hoppe
Angelina Hoppe
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
May 6, 2024

As of today, no images are displayed as previews in tickets. The problem occurs in all browsers and on all devices.

I think the problem is related to my account, as there are team members who can still see images in preview mode. But there is also at least one other team member who has the same problem.

Can someone please help me.

Answer
Watch
Like Emmanuel GASNIER likes this
105 views

2 answers

1 vote
Michiel_Accou
Michiel_Accou
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
May 6, 2024

We are having the same problem. Adding images to issues are not visible. They can be downloaded.
Images already on issues are still visible.

View More Comments
Emmanuel GASNIER
Emmanuel GASNIER
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
May 6, 2024

Same problem with images, with all browsers...

Like
Reply
0 votes
Dirk Ronsmans
Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
May 6, 2024

Hi @Angelina Hoppe

I think your best bet here is to create a support ticket through https://support.atlassian.com/contact

I noticed a couple of other users on this community also reporting it so might be a broader underlying issue.

View More Comments
Dirk Ronsmans
Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
May 6, 2024

@Angelina Hoppe , @Emmanuel GASNIER , @Michiel_Accou 

Seems that there was an issue reported but should be resolved now.

https://jira-service-management.status.atlassian.com/incidents/1qp0842zhtq6

Like • # people like this
Michiel_Accou
Michiel_Accou
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
May 6, 2024

Can confirm that the issue has been fixed here.

Like
Emmanuel GASNIER
Emmanuel GASNIER
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
May 6, 2024

Yes, it's OK now. Thx

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events