Hi,
I Have automation that will sent email to IT Manager Group.
if they receive the email, in the body email i want to show name according to the recipient's name.
is it possible ? how ?
You can use smart values inside an email. For some examples, see https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/
If you're looking to use the displayName of a user, you can use a smart value like:
{{issue.reporter.displayName}}
You can replace reporter with the name of the field you're trying to extract the display name from
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