Unable to verify sending email domain via DNS (second TXT record)

[eugene]

Hello,

I'm cloning this question, because I have exactly the same issue.

I've added my domain to https://admin.atlassian.com/o/{organizationId}/emails > Email domains and added all DNS records shown there. For now all DNS records are green except last TXT record which is shown as red:

TXT atlassian-sending-domain-verification={guid}

See

When we hover mouse pointer over red circle the following message is shown:

"The value for this TXT record is missing from your domain provider"

However this record is added to DNS of my domain and I can see it e.g. in https://dnslookup.online/txt.html (Name field shown there is set to domain name. I.e. exactly how it is shown in Atlassian):



But still when I click Run DNS record check this TXT record validation fails and I get email "We're unable to confirm a match".

Please, help to solve this problem. I've tried to remove and add my domain again and again multiple times.

[eugene · Accepted solution]

It finally got working automatically today. I did nothing for it to happen

[Alex Koxaras _Relational_]

Hi @eugene and welcome to the community,

Please take a look at this documentation: https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/#:~:text=Claim%20accounts%20screen.-,Verify%20over%20DNS,-After%20verification%20is

Did you follow all steps correctly?