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Smart Value for current On-call individual in OpsGenie

Michael Church August 30, 2024

I've created a set of auto-responders when issues are created at certain times by using Automation from JSM.

I would like to pull the name of the current on-call individual from OpsGenie.  I have searched the documentation up and down and don't see anything like this.

Is there a way to get that data from OpsGenie with a smart value, or any other way?

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Benjamin
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August 30, 2024

HI @Michael Church ,

 

You'll probably want to start first to integrate the two together. Here's a related post to point you in. that direction:

 

https://community.atlassian.com/t5/Opsgenie-questions/Jira-Automation-rule-to-get-on-call-user/qaq-p/1829375

 

Hope this helps.

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