Hi Community,
We're kicking off JSM June by uniting our service management superheroes to put an end to bad service management. As a refresher, bad service management happens when dev, IT, and business teams work in silos, making it impossible to deliver great service experiences. It causes symptoms such as bloated budgets, irritable teammates, painful onboarding, and sluggish timelines, affecting you and your whole organization. 🙅🏻♀️
To stop bad service management in it’s tracks, we’re asking you to share what your service superhero team looks like in action!
Respond to one of the prompts listed below to receive the exclusive End Bad Service Management Community badge. Community members are welcome to respond to more than one prompt if they’re feeling extra creative!
Come up with a service superhero name for your team (examples: The Avengers, The Justice League, The Defenders, Guardians of the Galaxy, Teen Titans, Power Rangers)
Come up with an AI generated or self-illustrated depiction of your service superhero team
Come up with an AI generated or self-illustrated depiction of JSM as a superhero
Write a mini comic about your service superhero team using JSM to end bad service management
Write a song/poem/rap about your service superhero team using JSM to end bad service management
Don't forget:
"IceBox" word came to mind when thinking of a team name, why "IceBox" you are wondering? our team's storage/stage setup room is so cold you need all year round and at time of naming someone in our JSM team was referring to the room by "IceBox" instead of the room number.
Hope everyone has a wonderful 4th of July!
PS - love Shawn Doyle's team description.
Come up with a service superhero name for your team
Sand Guardians, Guardians of the Sand
Description: The Optimizors are a group of superheroes dedicated to streamlining processes, enhancing collaboration, and ensuring seamless IT operations. Each member brings their unique skills to tackle any challenge, making them the ultimate team for optimizing and safeguarding technological environments.
Alias: FlashFix
Backstory: Once a brilliant engineer working in a high-stakes tech company, Fiona Chase was known for her unparalleled ability to manage and resolve system incidents. One fateful night, while working on a groundbreaking project, a mysterious surge of energy from an experimental server infused her with extraordinary abilities. Fiona transformed into FlashFix, the superhero who can streamline incident management like no other.
Powers:
Appearance: FlashFix wears a sleek, silver-blue suit with glowing circuits that pulse with energy. Her visor displays real-time data, allowing her to monitor and adjust workflows instantly. The suit’s design is aerodynamic, symbolizing her speed in resolving incidents.
Alias: DevMaster
Backstory: Derek Voss was a pioneer in integrating ITIL practices with modern DevOps techniques. During an experiment to merge these practices at a deeper level, a lab accident caused a fusion of advanced technology and Derek’s expertise, transforming him into DevMaster. With his newfound abilities, he dedicated himself to ensuring seamless IT service delivery and operations.
Powers:
Appearance: DevMaster’s suit is a blend of high-tech fabric and mechanical components, with a digital display showcasing real-time metrics. The suit is adaptive, changing its configuration based on the task at hand, symbolizing his ability to integrate and adapt.
Alias: Link
Backstory: Lila Knox, a communications expert, was experimenting with a revolutionary device to unify all forms of digital communication. When a powerful burst of energy from the device hit her, she gained extraordinary abilities to enhance collaboration among teams. Embracing her new identity as Link, Lila set out to bring harmony and efficiency to every team she encountered.
Powers:
Appearance: Link wears a sophisticated suit with integrated communication devices. The suit emits a calming blue light, and holographic projectors can display shared information, fostering collaboration. Her visor helps her read and manage multiple communication channels simultaneously.
Alias: Scale
Backstory: Sylvia Archer was a systems architect with a knack for designing scalable and customizable solutions. During a massive cyber attack, Sylvia was exposed to a unique energy field while trying to protect the infrastructure. This exposure granted her the ability to scale and customize systems with ease. Taking the name Scale, she now uses her powers to tailor solutions to fit any need and scale with growing demands.
Powers:
Appearance: Scale’s suit is modular, with components that can be reconfigured as needed. The suit features holographic interfaces for designing and scaling systems in real-time. Its sleek, adaptive design symbolizes her ability to grow and customize on demand.
With some prompting in Gemini, we've got...
Team Name: The Ctrl-Alt-Elite
Team Members:
Superpowers (Metaphorical):
Their Impact:
The Ctrl-Alt-Elite doesn't fight villains in the traditional sense. They fight against inefficiency, miscommunication, and technological roadblocks. They empower departments to work together, optimize workflows, and ultimately, make the organization run smoother.
Thanks to Recraft.ai!
This is dope @Amanda Barber
That's awesome, @Amanda Barber !
That's just awesome @Amanda Barber!
Come up with a service superhero name for your team
The Justice Institute for Resourcefulness Alliance (JIRA)
This is gonna be interesting!
Come up with a service superhero name for your team
Peas-as-a-service: it‘s all about peas
1. Team Name:
The Service Squadron
4. Mini Comic:
Panel 1: The Service Squadron is alerted to a citywide service outage caused by a malfunctioning server.
Panel 2: The team springs into action, utilizing JSM's Issue-Zapping power to quickly identify the root cause of the outage.
Panel 3: While the team works on the technical fix, JSM's Communication Clarity superpower ensures customers are kept informed and reassured.
Panel 4: With JSM's Automation Arsenal, the team swiftly deploys a temporary workaround to restore partial service.
Panel 5: The Service Squadron successfully resolves the server issue, restoring full service to the city.
Panel 6: The city celebrates the Service Squadron as heroes, grateful for their expertise and dedication to ending bad service management.
5. Song/Poem/Rap:
(Verse 1) In the realm of service, where chaos takes hold,
Arise the Service Squadron, brave and bold.
With JSM as their weapon, they fight the good fight,
Ending bad service management, day and night.
(Chorus) The Service Squadron, they're here to stay,
Banishing glitches, making service play.
With JSM's powers, they're unstoppable,
Ensuring service is always impeccable.
(Verse 2) Issues and outages, they can't withstand,
The Service Squadron's always on hand.
With JSM's Issue-Zapping, they solve the root cause,
Restoring service, without a pause.
(Chorus) ...
(Bridge) Communication gaps, they vanish in air,
With JSM's Clarity, customers can share.
Accurate updates, they're always in the know,
The Service Squadron's service, it surely will glow.
(Chorus) ...
(Outro) So if service issues start to arise,
Don't fret or worry, just call for the guys.
The Service Squadron, they'll answer the call,
With JSM in hand, they'll conquer it all.
Thanks to Gemini ;-)
Come up with a service superhero name for your team
Jqerystice Service Mavericks
Team of dynamic and innovative individuals committed to revolutionising service management practices. With their unwavering dedication and forward-thinking approach, they aim to eradicate bad service management practices and drive positive change within their organization. This team proactively identifies areas for improvement, implements creative solutions, and leads by example, setting new standards of excellence in service delivery. Through their collaborative efforts and relentless pursuit of excellence, they strive to create a culture of exceptional service that exceeds expectations and delights customers at every touchpoint.
Team:
Together, they are unstoppable in their mission to eradicate bad service management practices and ensure a brighter future for their organization and its customers.
Dall-E 3 depicting our team :)
Come up with a service superhero name for your team
The JSM All Stars.
Mine would be called Guardians of the Ether.
And their resemblance
Come up with a service superhero name for your team:
A while ago our CTO decided that all the teams should have identities rather than being just Service Management, Digital, etc. and we agreed that we would use constellation names for each team so to reflect the importance of Service Management the team is now Canis Major (or the Big Dogs).
The Digital team chose Hydra so now every stand up starts with the obligatory Hail Hydra!
Team Name: The Service Sentinels
Together, The Service Sentinels combine their unique talents and expertise to revolutionize service management. With their relentless dedication and dynamic teamwork, they are the ultimate force against bad service management.
Team Members:
Helena "Fix-It" Ford
Maya "Codebreaker" Chen
Sophia "Voice of the People" Martinez
Rachel "Shield" Harper
Aisha "The Innovator" Khan
Thanks to ChatGPT for the description and Canva Magic Media for the image 💙
ome up with a service superhero name for your team
IT hAPPy Emergency
Come up with a service superhero name for your team
The Servicers.
I asked the AI to join Wonder Woman with the JSM logo and it gave me this one that seems brutal to me
My team would be "the RoWonderWo"
Come up with a service superhero name for your team
Justice Society of America
Come up with a service superhero name for your team
ATeam
Come up with a service superhero name for your team
Team Name: The Confluencers
Tag Line: Collaborating to bring an end to Bad Service Management
5 unique individuals gifted with extraordinary powers to detect and put an end to all BSM before it infects organizations.
Come up with an AI generated or self-illustrated depiction of your service superhero team
Come up with a service superhero name for your team
Team Name: Portal Protectors
Come up with an AI generated or self-illustrated depiction of your service superhero team
The Goonies!
We like to make work fun, but still get the tasks accomplished :)
Come up with a service superhero name for your team.
The Agile Avengers!