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Is there a way to document a template in JIRA and then on an issue tell JIRA to send "this template" out? I DO NOT want to send it out via a workflow

2 answers

We support this via our Send Email from Issue function in Notification Assistant for Jira

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Mikael Sandberg Community Leader Aug 05, 2022

You could do this with automation. You can either configure the automation to trigger on a specific event, or manually trigger it. You can learn more about automations here.

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