Second Approval is not working

Raymart Cruz
Contributor
November 25, 2024

I have an automation set up to create a new approval, but I received an error. Please see the attached image for your reference.

 

Screenshot 2024-11-25 at 10.37.01 PM.pngScreenshot 2024-11-25 at 10.36.39 PM.png

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Manoj Gangwar
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 25, 2024

Hi @Raymart Cruz There could be 1 or more reasons for this error.

1- Please check if the rule actor has sufficient permission to make the transitions.

2- Check the workflow if there is any validator or condition applied.

3- Check if the transition is available from Approved to waiting for approval.

Raymart Cruz
Contributor
November 26, 2024

The solution is option 3. Thank you, @Manoj Gangwar

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