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Prior CSV import errors won't clear when trying to import a different file

Eric Cole
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May 23, 2024

Hello, 

I am trying to do a CSV import to bring Epics, Stories and Subtasks in to a brand new project. There are no issues in the project yet. I did a validation and got some errors. So I created a new file with just one epic, story and task to test my configuration. Now when I try to validate it still shows the prior errors, even though none of that is on my second import file. How do I clear out the previous errors so I can try again? 

Thank you

 

1 answer

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John Funk
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 24, 2024

Hi Eric - Welcome to the Atlassian Community!

This sounds like maybe a caching issue with the browser. Maybe try it with Incognito mode. 

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