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Possible to setup Jira login-free portal without auto-created accounts?

Team Platform Admin July 22, 2024

Is it possible to enable login-free portal without allowing auto-created user accounts?
We already have email setup to auto-create accounts when our service desk project receives an email and it looks like the login-free portal is tied to this.
We'd like the ability to allow account creation via requests raised by email while disallowing account creation via login-free portal. 
I've looked through the setup and docs and did not find a clear way to achieve this setup. Any guidance on getting this setup would be appreciate.

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DEPLOYMENT TYPE
SERVER
VERSION
9.16.2
TAGS
AUG Leaders

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